To transport a consignment, start by telling us where to pick your shipment from. You have to add an address on your application which is stored in your address book. Once an address is stored in the address book, you can use them for consignor, consignee as well as Billing Details across the platform.
To start booking,
If you have addresses saved already, you can directly select any address from your saved addresses or you can add a new address by clicking on the “Add Address” blue button. You can use these addresses elsewhere too across the platform.
Similarly you can also select a consignee from your address book. You can also add multiple consignor’s addresses to drop goods at one address or pick up goods from one address and drop at multiple addresses. Just use the (+) icon to add multiple addresses.
NOTE : You can only select one truck in case of multiple consignor or consignee. Also, you cannot pick up from multiple addresses and drop at multiple addresses.
Once you select the consignor and consignee’s addresses, your application will display the number of trucks available on that route for the same day and next day. You can select a maximum number of 5 trucks in one order.
After you have select the trucks you want to book, select the goods that you want to transport. You can also use the search option on the top to find your category.
Tap on the GOODS TYPE that matches your category of goods.
Enter the Estimated Value of Goods that will be transported. This value will also be used to calculate the premium for the insurance and will also be the maximum claimable amount.
Also, select SECOND HAND GOODS check box if the goods that are being transported are second hand.
After selecting the goods, enter the billing details of the person who is transporting the shipment. You can use the addresses already entered in your address book or you can add a new address.
Once you have entered all the details of your shipment, your app will show you a summary of your order before payment. It is always better to check all the details once again before confirming the order.
Details that needs to be checked.
On your order summary, you can also remove pre-added insurance on your order if you do not wish to take it. It is a very minor cost in comparison to the value of goods and we recommend you always take insurance for your consignment.
Your order is confirmed once we have received the payment for your order. Your payment is safe with us and is only transferred to truck owner after 7 days of delivery confirmation from you.
Once your order is confirmed, we instantly provide you with the details of truck number along with driver details that will transport your shipment. You can use the Truck Status page to track your order and trucks.
Every order booked on your app is displayed in a card on Truck Status page. To track your order and Share Invoice, click on the “Consignor and Consignee” section of the order card of truck status page. It will take you to your order confirmation page where the details of your order is displayed.
To track your truck, click on any truck in the order. On your truck details page, your app will show you the details of the truck payload, body type, driver name and phone number and you can also track the location of the truck by clicking on the map on top of the page.
To provide you flexibility, you can also reroute your truck by clicking on reroute button next to consignee. Select a new address, pay the differential fare and your truck will be rerouted immediately.